You May Have a Refund Coming If You Use Amazon Prime

If you subscribed to Amazon Prime in the last few years, you might be eligible for a refund. Amazon reached a $1.5 billion settlement with the Federal Trade Commission (FTC) due to deceptive enrollment and cancellation tactics.

Details of the Settlement

The lawsuit addressed Amazon enrolling customers without clear consent and complicating cancellation processes. As a result, Amazon will refund affected consumers who meet specific criteria.

Who Qualifies for the Refund

You signed up for Amazon Prime between June 23, 2019 and June 23, 2025.
Your enrollment occurred through a “challenged enrollment flow” such as the universal Prime decision page, shipping selection page, single-page checkout, or Prime Video enrollment flow.
You attempted to cancel your Prime subscription during this period but were unsuccessful.
You used no more than three Amazon Prime benefits in any 12-month period after signing up.

If your subscription started outside these dates or through a different enrollment process, you are not covered by this settlement.

How to Claim Your Refund

Most qualifying customers won't need to take any action to receive their refund.

Amazon recently settled a lawsuit with the Federal Trade Commission (FTC) over deceptive enrollment and cancellation practices, including enrolling customers in Prime without their consent and making it difficult to cancel.

This settlement ensures affected users get compensated fairly for the misleading signup experience.

Author's summary: Amazon will pay $1.5 billion in refunds to Prime subscribers affected by deceptive enrollment and cancellation practices from 2019 to 2025, with most eligible users receiving payouts automatically.

Would you like the text to be more formal or conversational?

Lifehacker — 2025-11-04