Electricity Restored in Moss Park After Power Outage
Nearly 600 customers in Toronto's Moss Park area experienced a power outage that began at 8:11 a.m. on Wednesday, November 5, 2025, caused by an underground cable fault. Power was finally restored around 1 p.m. Thursday, over 24 hours after the outage started.
Cause of the Outage
Toronto Hydro attributed the outage to damage caused by a third-party contractor at an active construction site in the area. The utility stated:
“The cable fault causing this outage appears to be the result of a suspected third-party dig-in at an active construction site in the area. This work is unrelated to Toronto Hydro but appears to have damaged our infrastructure.”
Repair Challenges
The repair efforts were described as "complex and time-consuming" due to the fault’s location. Toronto Hydro detailed the process:
“It involves safely identifying, repairing and testing the damaged infrastructure before we can return it to service.”
Initially, Toronto Hydro hoped to restore power by 8:30 a.m. Thursday, later updating the estimate to 11:30 a.m., and finally acknowledging it would be restored in the afternoon because of extensive damage.
“The damage caused by the third-party contractor is extensive, with the dig-ins occurring in multiple spots,” said Toronto Hydro.
Timeline of Events
- 8:11 a.m. Wednesday: Power outage begins affecting nearly 600 customers
- Initially expected restoration: 8:30 a.m. Thursday
- Updated restoration target: 11:30 a.m. Thursday
- Actual restoration: Around 1 p.m. Thursday
Toronto Hydro crews continued underground repairs throughout the outage to ensure safe and thorough restoration.
Summary
This outage in Moss Park highlights the vulnerabilities in underground infrastructure and the extensive impact third-party construction can have on city utilities.
*** Would you prefer a more detailed technical explanation or a brief news summary?