The use of AI in mental health solutions has raised concerns, with headlines stating
‘There are no guardrails’and linking AI chatbots to tragic incidents, such as a mother believing an AI chatbot contributed to her son's suicide.
Vulnerable individuals are turning to AI for mental health support due to its accessibility, sympathetic nature, and perceived privacy. However, many chatbots were not designed for this purpose, highlighting the need to distinguish between AI designed for mental health care and that which is not.
Author's summary: AI's role in mental health solutions requires careful consideration.