'I was very nervous at first' - how the founder of Wikipedia learnt to embrace trust

Embracing Trust: The Wikipedia Story

The founder of Wikipedia, Jimmy Wales, discusses how trust between strangers has contributed to the platform's success.

I assumed we were going to have to lock things down or something like that. But actually, we found out trusting people does work… Trusting in human decency and the willingness of people to volunteer to do something that's useful really did pay off.

Wales' new book, The Seven Rules of Trust, emphasizes authenticity, empathy, and logic. He notes that while solo downtime can provide temporary stress relief, caring for others is key to building resilience.

Author's summary: Jimmy Wales shares his journey to embracing trust.

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RNZ RNZ — 2025-10-25

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